Privacy Policy

Last updated: March 2026

This Privacy Policy explains how KetoDieting (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use the KetoDieting mobile app (co.uk.ketodieting.app) and website (ketodieting.co.uk). We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

KetoDieting is operated by a UK-based company located in Lancashire, England. If you have any questions about this policy or your personal data, please contact us at: support@ketodieting.co.uk

2. Data We Collect

We collect the following types of personal data when you use the KetoDieting app:

Account Information

• Name and email address (when you register or sign in via Google OAuth)
• Profile details you choose to provide (e.g. age, gender, height, weight goals)

Health and Dietary Data

• Food entries and macro/nutrient tracking data
• Fasting periods and timers
• Weight measurements and progress data
• Mood logs

Usage Data

• App usage patterns and feature interactions
• Device type and operating system
• Crash reports and error logs

Payment Data

• Subscription status and transaction history (processed via RevenueCat — we do not store your payment card details)

3. How We Use Your Data

We use your personal data to:

• Provide, maintain and improve the KetoDieting app and its features
• Personalise your experience and track your keto dietary progress
• Power the ASKETO AI chat feature (your queries are processed by OpenAI)
• Process and manage your Pro subscription via RevenueCat
• Send you important service-related notifications
• Respond to your support requests
• Comply with our legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract performance – to provide the services you have signed up for
• Legitimate interests – to improve our app, detect fraud, and ensure security
• Consent – where we ask for your consent (e.g. for optional data sharing)
• Legal obligation – where required by law

5. Third Parties We Share Data With

We work with trusted third-party service providers to operate the app:

Supabase

We use Supabase as our backend database and authentication provider. Your data is stored on EU-based servers in compliance with GDPR. See Supabase’s Privacy Policy at supabase.com/privacy.

OpenAI

The ASKETO AI chat feature uses OpenAI’s API to generate responses. Your chat messages are sent to OpenAI for processing. We do not share personally identifiable information beyond what you include in your messages. See OpenAI’s Privacy Policy at openai.com/privacy.

RevenueCat

We use RevenueCat to manage in-app subscriptions and purchases. RevenueCat may collect your device ID and purchase history. We do not store your payment card details. See RevenueCat’s Privacy Policy at revenuecat.com/privacy.

Google (OAuth)

If you sign in with Google, your name and email address are shared with us via Google’s OAuth service. See Google’s Privacy Policy at policies.google.com/privacy.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right of access – request a copy of the data we hold about you
• Right to rectification – ask us to correct inaccurate or incomplete data
• Right to erasure – request deletion of your personal data
• Right to restrict processing – ask us to limit how we use your data
• Right to data portability – receive your data in a portable format
• Right to object – object to processing based on legitimate interests

To exercise any of these rights, please contact us at support@ketodieting.co.uk. We will respond within 30 days.

8. Account and Data Deletion

You can delete your account and all associated data directly within the KetoDieting app via Settings > Account > Delete Account. Alternatively, email support@ketodieting.co.uk to request deletion.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Data is encrypted in transit (HTTPS/TLS) and at rest within Supabase’s EU infrastructure.

10. Cookies

Our website (ketodieting.co.uk) may use cookies to improve your browsing experience. These may include essential cookies required for the site to function, and analytics cookies to understand how visitors use our site (only with your consent). The KetoDieting mobile app does not use browser cookies. You can manage cookie preferences through your browser settings.

11. Children’s Privacy

The KetoDieting app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. The “last updated” date at the top of this page reflects the most recent version.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@ketodieting.co.uk
Location: Lancashire, England, UK

You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at ico.org.uk.